Experiences at Ask yourself the following:

If your apartment communities or portfolio are not meeting the investment criteria or financial expectations are falling short of the goals, please ask yourself the following questions: Does the property management team have the market knowledge to determine appropriate effective rent levels? Are site inspections conducted daily by on site personnel? Is the curb eye appeal and signage attractive and effective? Does the management emphasize excellent customer service and are inspections of grounds, common areas, amenities part of the management's daily routine? Are daily service requests journals or records utilized to track and prioritize routine and special work projects, and are resident satisfaction levels high and is the turnover rate at acceptable levels? Are lease expiration management programs in place to minimize vacancy exposure during the slower rental periods? Are value engineering practices in place, to reflect rent premiums for upgraded units with modern features, or superior locations with highly value locations and views. Are standardized purchasing practices being used with approved vendors that will minimize the common practice of paying retail prices at local outlets? Does management utilize outside contractors regularly for routine make ready and maintenance tasks? If the answers to any of the above questions are negative or uncertain in your mind, perhaps changes are in order to implement the practices that are common to highly effective management operations....