CHARLES DURO

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Answers from CHARLES

What are the top 3 traits that make you a great hire?

1. Great personality-excellent interpersonal skills developed from living and working with diverse people on three different continents.
2. Over fifteen years of relevant management expereince in sales, customer service, and healthcare.
3. A master's degree from a top-notch university that
teaches students real world leadership qualities, as well as skills that are usable in the market-place.... read more

Posted @ 02:49PM, August 27, 2008 by CHARLES DURO | Permalink
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Work history

ALFA MEDICAL CLINIC, PA June 2006 to the present
PRACTICE ADMINISTRATOR

tags:

How would you describe your time at ALFA MEDICAL CLINIC, PA?

- Identified and documented business workflow processes within the Clinic,
including opportunities for improvement in partnership with the clinical staff,
doctors, billing, and account receivable personnel.
- Identified and implemented new software systems for automating claim
filing,
patient files, doctor???s notes, as well as converted paper files into electronic
databases, which resulted in opportunities for process efficiencies.
- Instrumental in improving operating profits from less than $100,000 to over $1M, by initiating strategies to redeploy resources and cut costs.
- Cut receivable write-offs by 30% by developing credit policies, instituting aggressive collection strategies, and establishing a process for constructive dialogue with delinquent patients.
- Implemented an aggressive marketing program that boosted market penetration by 35% which resulted in increased gross sales.
- Reviewed and reconciled departmental budgets on a monthly basis, to ensure the company was on track to meet its goals.
... read more

Education

houston baptist university March 2003 to May 2005
HEALTH CARE ADMINISTRATION

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How would you describe your time at houston baptist university?

-I learned marketable skills that were relevant to the real world, and also secured an experience base in general management, as well as in healthcare management and administration.

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